Recruitment
Position:

Technical Support Representative

Company:

Gi Group HR Solutions

Location:

Serbia, Belgrade

Industry:

Holding

Field of work:

Technology

Required sections in CV:
  • Education
  • Work experience
  • Languages
  • Computer skills
  • Skills
  • Attachment CV
GI GROUP HR SOLUTIONS D.O.O. as a leader in the region and part of Gi Group Holding, prestigious and one of the leading consulting companies in the field of human resources, is able to offer comprehensive solutions in all areas of human resources management. We provide recruitment and selection services under our brand WYSER.

On behalf of our client, a successful international company, we are looking for an experienced and proactive professional to fill in the following position: Technical Support Representative. 
Responsibilities:
  • Provide support to clients by identifying problems, researching answers, and guiding clients through corrective steps 
  • Report and detail system issues and problems to the product development team 
  • Maintain current knowledge of the entire product suite 
  • Maintain and update client reference guides 
Qualifications:
  • Experience or familiarity with web-based technologies; ability to quickly learn product specifics 
  • Proven ability to solve customer issues through thorough investigation
  • Demonstrated skills in building strong customer relationships 
  • English language - excellent verbal and written communication skills 
  • Strong time management skills 
  • Ability to work both independently and in a team environment 

Please note:

  • Applications will be reviewed as they are received
  • Work can be performed from the office or remotely 
  • Candidates must be able to work 5 weekly 8-hour shifts between hours of 2pm-2am Belgrade time, which may include weekends
Deadline: 29/08/2022
Please note that only short-listed candidates will be contacted.

If you have any additional questions regarding the position, please contact us Gi Group Serbia.
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